Last updated: [03/06/2026]
Nera Group respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or submit an enquiry through our website.
This policy is intended to support responsible handling of personal information in line with South Africa’s Protection of Personal Information Act, commonly known as POPIA.
- WHO WE ARE
This website is owned and operated by Nera Group.
Nera Group provides workplace solutions including workwear, PPE, cleaning services, and outsourced support for industrial, commercial, and warehouse environments.
- PERSONAL INFORMATION WE COLLECT
We may collect personal information when you:
Complete a contact form
Submit a quote request
Contact us by email or phone
Interact with our website
Request information about our services
The personal information we collect may include:
Name and surname
Company name
Email address
Phone number
Service interest or enquiry type
Message or enquiry details
Any additional information you choose to provide
We may also collect basic technical information through the website, such as browser type, device information, IP address, pages visited, and general website usage data, where analytics or website security tools are used.
- HOW WE USE YOUR INFORMATION
We use personal information to:
Respond to enquiries
Prepare or discuss quotations
Provide information about our services
Communicate with clients and potential clients
Manage business relationships
Improve our website and services
Maintain website security
Comply with legal or regulatory requirements
We will not use your personal information for purposes unrelated to our business relationship with you unless we are legally allowed to do so or you have given consent.
- DIRECT MARKETING
We may contact you about our services if you have requested information, submitted an enquiry, or have an existing business relationship with Nera Group.
You may request that we stop sending marketing or promotional communication at any time.
- SHARING OF PERSONAL INFORMATION
We do not sell your personal information.
We may share personal information only where necessary, including with:
Service providers who help us operate the website or business systems
Email, hosting, or form-management providers
Professional advisers where required
Regulatory or legal authorities where required by law
Internal team members who need the information to respond to your enquiry
Where we use service providers, we aim to ensure they handle personal information responsibly and only for the purpose for which it was shared.
- HOW WE PROTECT YOUR INFORMATION
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
These steps may include access controls, secure hosting, password protection, and limiting access to personal information to people who need it for business purposes.
However, no website or electronic communication system can be guaranteed to be completely secure.
- HOW LONG WE KEEP PERSONAL INFORMATION
We keep personal information only for as long as necessary for the purpose for which it was collected, unless a longer retention period is required or allowed by law.
For example, we may keep enquiry or client information for business administration, quotation history, legal, accounting, or record-keeping purposes.
- YOUR RIGHTS
You may request to:
Access the personal information we hold about you
Correct or update your personal information
Object to certain processing of your personal information
Request deletion of your personal information where legally appropriate
Withdraw consent where processing is based on consent
Ask how your personal information has been used
To make a request, please contact us using the details below.
- COOKIES AND WEBSITE TRACKING
Our website may use cookies or similar technologies to improve website functionality, measure website performance, or support security.
Cookies are small files stored on your device when you visit a website.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
If the website later uses advanced analytics, advertising pixels, or marketing tracking, this section should be updated or a separate Cookie Policy should be added.
- THIRD-PARTY WEBSITES
Our website may contain links to external websites.
Nera Group is not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policies of those websites before submitting personal information to them.
- UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
The latest version will be posted on this website with an updated date.
- CONTACT US
For questions about this Privacy Policy or how your personal information is handled, please contact Nera Group:
Email: info@neragrp.co.za
Phone: +27 11 267 2920